Warranty period

All New Life TVs (24, 32, 40, 43 and 50 inch) and the 5000W power blender have a 1 year warranty. The warranty starts on the date you buy the product. For the electric iron, ask our team for warranty details.

What is covered

The warranty covers faults caused by manufacturing defects when the product is used normally. This includes problems with:

• TVs: the QLED 4K display and IPS panel.
• TVs: the Android TV software and system.
• TVs: the Bluetooth voice remote.
• TVs: power, sound and ports.
• Blender: the motor, speed dial and Turbo switch.

If your product has a covered fault, we will repair it or help you with a solution.

What is not covered

The warranty does not cover:

• Damage from drops, hits, cracks or rough handling.
• Damage from water or liquid entering electrical parts, moisture or heat.
• Damage from power surges or wrong power supply.
• Repairs or changes made by anyone other than our team.
• Wear and tear, scratches and marks on the body.
• Faults caused by misuse or by ignoring the user guide.

How to make a claim

Follow these steps:

• Contact us by phone, email or WhatsApp.
• Tell us the product name, size or model, and describe the problem.
• Share your invoice or proof of purchase.
• Our team will guide you on the next step.

After-sales support

We stay with you after you buy. If you need help with setup, settings or a problem with your product, contact us. You can also read our FAQ for quick answers.

Contact us

Need to make a warranty claim or ask a question? Get in touch.

• +92 3459046722
• info@newlifeled.com
• newlifeelectric01@gmail.com