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Smart LED TVs & Home Appliances · 1 Year Warranty

FAQ

Frequently Asked Questions

Our Products

What products do you sell?

New Life offers smart Android LED TVs and home appliances. Our appliances include a 1000W electric iron and a 5000W 2-in-1 power blender. See everything on our shop page.

Which TV sizes do you offer?

Our TVs come in 24, 32, 40, 43 and 50 inch sizes. Browse them in Smart LED TVs.

What features do the TVs have?

Every TV has a QLED 4K display with an IPS panel, Android TV with app support and a Bluetooth voice remote.

What can the blender do?

It is a 2-in-1 machine. Use the blending jar for juices, shakes and crushed ice, and the grinding jar for paste, spices and meat. It has five speeds plus a Turbo switch.

What makes the electric iron special?

It heats up fast and has a hard coated non-stick plate. Heat spreads evenly, and a temperature dial with a fabric guide lets you choose the right setting.

Which product or size should I choose?

Smaller TVs suit small rooms and larger TVs suit bigger rooms. For appliances, tell us how you will use them. Our team will help you pick. Contact us.

Warranty and support

How long is the warranty?

Our TVs and the power blender have a 1 year warranty. For the electric iron, ask our team for warranty details. Read the full terms in our Warranty Policy.

What does the warranty cover?

It covers faults caused by manufacturing defects when the product is used normally. It does not cover damage from drops, liquids or repairs by others.

How do I make a warranty claim?

Contact us by phone, email or WhatsApp. Tell us the product name, size or model, describe the problem and share your invoice. Our team will guide you.

Do you help after I buy?

Yes. We offer after-sales support. If you need help with setup or have a problem with any product, contact us.

Orders and delivery

How do I place an order?

Choose your size in the shop, then contact our team. An order is final when our team confirms it.

What about price and stock?

Our team confirms the price and stock when you contact us.

How do payment and delivery work?

Payment method, delivery area and delivery time are agreed with our team when you place your order.

What if my product arrives damaged?

Check your product when it arrives. If it is damaged or not what you ordered, contact us as soon as possible.

Contact

How can I reach you?

Call us, send an email or message us on WhatsApp. You can also use our contact page.

What are your working hours?

We are open Monday to Saturday, 9:00 AM to 6:00 PM.

Where can I read your policies?

Still have a question?

Our team is ready to help you.